For non-emergency services or situations where insurance coverage is limited, ask for a guaranteed quote up front. Restoration professionals should be able to predict complications and plan for them in advance.
Look for a company that stands behind their work and workers. Beware of companies that want you to sign a blanket release of all liability. You may need to release companies of certain liability in order to keep the cost reasonable, but a company should be liable for any decisions you authorize them to make on your behalf.
Look for a no pressure sales policy. Beware of scare tactics. No one but a doctor should give medical advice. Some molds may be harmful to certain persons, but a good contractor should give you a fair quote and then give you time to research and consider all your options.
Look for a company that is fully insured for the services they are providing. Beware of companies working too cheap—proper insurance to protect your family from contractor error is expensive but essential. Not all companies that remove mold have coverage for problems they might cause while performing mold remediation services. You should always expect to get what you pay for and no more!
In the event of a water damage emergency in your home or business, act quickly to find an Expert restoration company to clean up the mess. In most cases mold begins to grow after 72 hours. Your insurance company may be unable to give your case immediate attention, but you are usually required to take proper action to mitigate the damages. Some insurance companies may have a list of contractors that they prefer, but you are not required to accept the companies on those lists. You are allowed to choose the contractor that you believe will take the best care of YOUR needs.
